Getting your sample to the lab
We can imagine you want to take great care in making sure your sample is handled, transported and delivered by a trusted specialist. Therefore we recommend using DHL to ensure sample integrity and speedy delivery to the IDEXX labs. That way you will have ease of use and piece of mind.
Book your DHL courier - Free of charge
Click here to access the DHL self-booking tool
For a detailed instruction you can download instructions here: download PDF.
Sending in sample from outside the EU?
Please download here a proforma invoice template
Please fill the request form.
Your login data will be send to you in the next 2 working days.
If you need a shipment with dry ice or if you need booking support please go to our Booking Support Page (click here) and fill in the form.
A pick-up can be requested 1 to 3 days in advance
- (10:00 - 13:00h / 13:00 - 16:00h). For some locations, the time frames could differ. The pick-up will be booked for the next fitting time frame.
- We very much rely on your information to Please make sure to include the exact information necessary for a successful booking.
Use your own courier
Please feel free to use a courier of your choice and ship the samples by overnight courier (medical express) to:
IDEXX GmbH – BioResearch